Support

Need a hand? Email hello@tapmaxapps.com and we'll get back to you, usually within two working days. Tell us your phone model and what you were doing, and add a screenshot if you can.

Designing boots

How do I colour a part of the boot? On the Create tab, pick a part from the chips (Upper, Vamp, Toe box, Heel counter and so on), then pick a colour, pattern or material. Drag on the boot to spin it and pinch to zoom.

How do I move a number, logo or text? Open Graphics, add a shape, logo or text, then drag it on the boot. Use the size and rotation sliders to fine-tune it, and long-press a layer to change the order.

How do I start again? Tap the bin icon at the top of the Create tab to reset the boot.

Patterns and textures

Patterns and textures are unlocked by watching a short ad. Once watched, every pattern and texture stays unlocked until you close the app. If no ad is available, check your connection and try again in a moment.

Saving and backups

Where are my boots? Tap the save icon on the Create tab to name your boots and add them to the Saved tab. Turn on "Also save image to Photos" to save a picture too (Cleatz asks for permission to add to Photos the first time).

How do I back up my boots? Go to Settings and sign in (Sign in with Apple on iPhone, Google on Android). Your saved boots are backed up and come back when you sign in on a new phone.

My boots aren't showing on my new phone. Make sure you sign in with the same Apple or Google account you used before, and that you're online.

Ads and privacy

Cleatz is free and supported by ads. You can change your tracking choice at any time in your phone's settings (on iPhone: Settings › Privacy & Security › Tracking). Read the Privacy Policy for what we collect and why.

Deleting your account

In the app, go to Settings › Delete account. See Delete your account for more detail.

Also worth reading. Privacy Policy · Terms of Use · Delete your account · FAQ